Privacy Policy
Last Updated: July 10, 2025
This Privacy Policy describes how RandomGG, Inc. ("Company," "we," "us," or "our") collects, uses, and discloses information about users of our AI-powered text RPG platform and related services (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING, ACCESSING, OR DOWNLOADING ANY OF THE SERVICES, YOU AGREE TO THE USE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE THE SERVICES.
1. Information We Collect
Information You Provide to Us
We collect information you provide directly to us, including:
Account Information:
Social login credentials (Google, Facebook, KakaoTalk unique IDs)
Username and email address
Profile picture (optional)
Password and account security information
Payment Information:
Payment method details
Billing information
Transaction history and payment status
Communications:
Messages you send to us through customer support
Survey responses and feedback
Any other information you choose to provide
Information We Collect Automatically
When you use our Services, we automatically collect certain information about your device and usage patterns:
Device and Usage Information:
IP address and device identifiers
Browser type and version
Operating system information
Device type (computer, tablet, mobile)
Access dates and times
Pages visited and features used
Service Usage Data:
Story creation and gameplay records
AI conversation logs and interactions
Image generation requests and usage
Service performance and error logs
Clickstream data and user behavior patterns
Cookies and Tracking Technologies:
Cookies, web beacons, and similar tracking technologies
Local storage and session data
Analytics and advertising identifiers
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
Providing and maintaining our AI-powered text RPG platform
Personalizing your experience and content recommendations
Processing payments and managing your account
Providing customer support and responding to inquiries
Service Improvement
Analyzing usage patterns to improve our Services
Developing new features and content
Training and improving our AI models
Conducting research and analytics
Communication
Sending you service-related notifications
Providing promotional materials and marketing communications (with your consent)
Sending updates about our Services and policies
Legal and Safety
Complying with applicable laws and regulations
Protecting our rights and the rights of our users
Preventing fraud and abuse
Enforcing our Terms of Service
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We work with third-party service providers who perform services on our behalf, including:
Google Inc.: Social login services, image generation, analytics
Meta Platforms Inc.: Social login services
Anthropic PBC: AI conversation services and improvements
Amazon Web Services Inc.: Cloud infrastructure and data storage
KakaoTalk: Social login services (for supported regions)
Payment processors and billing services
Customer support and communication tools
Legal Requirements
We may disclose your information when required by law or in response to:
Legal process, such as subpoenas or court orders
Regulatory inquiries and government requests
Law enforcement investigations
Protection of our rights, property, or safety
Business Transactions
We may share your information in connection with:
Mergers, acquisitions, or asset sales
Bankruptcy or other business reorganization
Due diligence processes for potential transactions
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing, such as:
Social media integrations
Third-party applications or services you connect to our platform
Public forums or community features
4. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:
Account Information: Until account deletion or termination
Payment Records: 5 years for tax and accounting purposes
Customer Support Records: 3 years from the date of inquiry
Usage and Log Data: 3 months, unless required for longer periods by law
Fraud Prevention Data: 1 month after account termination
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards: Encryption, access controls, and secure data transmission
Administrative Safeguards: Employee training, access limitations, and security policies
Physical Safeguards: Secure data centers and facilities
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
General Rights
Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your information in a portable format
Objection: Object to certain processing activities
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information we collect and how we use it
Right to delete personal information (with certain exceptions)
Right to opt-out of the sale of personal information (Note: We do not sell personal information)
Right to non-discrimination for exercising your privacy rights
European Privacy Rights
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the rights listed above plus:
Right to restrict processing
Right to data portability
Right to lodge a complaint with supervisory authorities
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect usage information. You can manage your cookie preferences through your browser settings:
Chrome: Settings > Privacy and Security > Cookies and other site data Safari: Preferences > Privacy > Cookies and website data Edge: Settings > Cookies and site permissions Firefox: Settings > Privacy & Security > Cookies and Site Data
Please note that disabling cookies may limit your ability to use certain features of our Services.
8. Children's Privacy
Our Services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
For users between 13 and 18 years of age, we require parental consent before collecting personal information. Parents may review, modify, or delete their child's information by contacting us.
9. International Data Transfers
Our Services are operated in the United States, and your information may be transferred to and processed in the United States and other countries. These countries may have different data protection laws than your country of residence.
When we transfer information internationally, we implement appropriate safeguards to protect your information, including:
Standard contractual clauses
Adequacy decisions from relevant authorities
Other legally compliant transfer mechanisms
10. User-Generated Content
Our Services may include features that allow you to create and share content. Please be aware that:
Any information you share publicly may be accessible to other users
We may display, store, and use your public content to operate our Services
You should not include sensitive personal information in public content
We are not responsible for how other users use information you share publicly
11. Third-Party Services
Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
Post the updated Privacy Policy with a new "Last Updated" date
Notify you through email or prominent notices on our Services
Obtain your consent where required by law
Your continued use of our Services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
RandomGG, Inc. Privacy Officer Email: support@alienz.ooo Address: 1111B S Governors Ave STE 23787 Dover, DE, 19904 US
For users in the European Union, you may also contact our Data Protection Officer at: wayne@alienz.ooo
Effective Date: July 10, 2025